Why does my privacy policy matter when going live with Call-to-Text?
To set up PERQ’s Call-to-Text solution, we need to acquire phone numbers with both voice and SMS capabilities, and carriers will review your 10DLC brand/campaign along with your privacy policy to ensure compliance with CTIA guidelines and 10DLC regulations. Don't worry—we'll guide you through the process to make sure everything is in order.
When we set up PERQ’s Call-to-Text solution, we need to grab additional phone numbers with both voice and SMS capabilities. (Think of it as getting your phone number squad ready for action!)
Here’s where things get interesting: Whenever we request a bunch of numbers, carriers want to double-check that everything’s above board. They’ll review your 10DLC brand/campaign and audit your privacy policy to ensure it’s following CTIA guidelines and 10DLC regulations.
So, yeah—your privacy policy really matters! But don’t worry, we’ll help make sure you’re good to go.